Customer Service

Do you need help caring for an arrangement or plant you recently received? Have a question about an order you placed? Fill out the short form below and we'll help in any way we can. You can also email us at or call us toll free at 800-734-6003 (local call 315-339-6000.)

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If you have a question regarding an order, please include your Netticket Number.

We occasionally send out special discounts or promotional offers to our customers via email. If you would like receive further email from us, please check this box.